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Prencha

Change your email or password

Both are changed from the app, and both need confirming.

Updated 28 September 2026

Your password

In You · Account. It asks for your current one before letting you set a new one.

If you cannot remember it, sign out and use «I forgot my password» on the sign in screen: a six digit code arrives at your account's email address.

Your email

Also in You · Account. We send a code to the new address to check it is yours. Until you confirm it, you keep signing in with the old one.

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